Base Camp & AO
0900 / 2100 - Mon
0900 / 1800 - Tue
0900 / 1800 - Wed
0900 / 2100 - Thu
0830 / 1600 - Fri
12° North Industries
(Las Vegas, NV. 89118)
We do our best to answer every inquiry with honesty and fairness in a timely manner, but due to the nature of our business’ industry and our company’s smaller size, travel and subsequent delays do occur. Please consider our hours of operation when contacting us, as well as our shipping timelines for questions regarding your order status.
Hours of Operation
In general, our offices are open Monday through Friday; offering hours with late evenings for convenience, PST. We are closed most major holidays.
We always work to ship every order as quickly as possible, but in order to set the right expectations, please read our shipping policy unless an expedited shipping method is requested, it’s best to assume that from the time we receive your order during our office hours, Monday through Friday, and add it to queue, it takes our team a couple days to process and prepare your shipment. There is also the additional shipping time based on your location from our warehouse in Las Vegas.
Please note we do not handle or ship orders over the weekend
These transit maps offer a helpful timeline for most orders:
UPS Ground (use zip code 89118)
Do not email us to make changes to your order. Please contact our Customer Support team by phone during normal business hours to request changes.
Thank you for your patience and we look forward to hearing from you!