In the event that a product is defective, please contact the FRONT RUNNER reseller you have purchased the Front Runner product from.
All FRONT RUNNER products being returned for warranty, must include a copy of the invoice for the original sale. Warranty approvals will not be granted if an original invoice or copy of an invoice is not provided.
Subject to the limitations and exclusions described in this warranty, FRONT RUNNER will remedy defects in materials or workmanship by repairing or replacing, at its option, a defective product without charge for parts or labor. In addition, FRONT RUNNER may elect, at its option, not to repair or replace a defective product but rather issue to a purchaser a refund equal to the purchase price paid for the product or a credit to be used toward the purchase of a new FRONT RUNNER product.
This warranty excludes problems caused by normal wear and tear including, but not limited to, scratches, dents, tears, or aesthetic oxidation of surfaces, natural breakdown of colors and materials over extended time and use, commercial use, accidents, or unlawful vehicle operation.
No warranty is given for defects resulting from conditions beyond FRONT RUNNER’s control including, but not limited to, modifications or repairs not performed or authorized by FRONT RUNNER, misuse, overloading, or failure to assemble, install or use the product in accordance with FRONT RUNNER’s written instructions or guidelines included with the product or made available to the purchaser originally.
FRONT RUNNER will warranty all FRONT RUNNER Roof Racks for a LIFETIME of use by the original purchaser. The warranty will only stand if the FRONT RUNNER Roof Racks are fitted to a FRONT RUNNER Mounting System. The Roof Rack Kits must be installed in accordance with Front Runner's recommended fitment instructions. The Lifetime Warranty is effective for as long as the original retail purchaser owns the product. This warranty terminates when the original retail purchaser sells or otherwise transfers the product to any other person. The components used in customized Roof Rack installations are considered accessories and are covered under the accessories warranty below.
