Order online

​

• Add at least one item to your shopping bag and then proceed to checkout or click the cart button on the top right corner of the page.

• During checkout, you can select shipping options, enter payment information, and specify billing and shipping addresses.

• You will be able to review your entire order before it’s final and make changes to the color, size, variation, or quantity of items.

​

Order by phone

​

To order by phone, call us at 702.781.0302.

​

Our phone hours are:

Monday, Thursday 0900 - 2100 PST

Tuesday, Wednesday 0900 - 1800 PST

Friday 0800 - 1600 PST

Saturday & Sunday CLOSED

​

​

After you have placed your order a sales order confirmation will immediately appear on your screen, including your order number.  Soon after you should also receive a sales order confirmation email.

 

When your order has ships from one of our warehouses you will receive a second email with tracking details via specific courier used or selected. For more information on expected shipping time frames please see our Shipping Policy.

 

Change in your order status

​

Occasionally, unexpected errors cause us to oversell certain items or in the off chance multiple buyers seeking a popular item.  If we do not have an item you ordered in stock we will remove it from your order and notify you by email as soon as possible. All remaining items on your order that are in stock will continue to be shipped. If this is the case, we will not charge you for the out of stock item or any taxes or shipping associated with that item.

​

Our merchandise is not authorized for re-sale (unless by an authorized dealer). In order to enforce this policy, purchases are limited to five (5) units per style, per customer, at our discretion. Some items have stricter limits. These limits are denoted on the product page. However, there may be exceptions to this policy. Please contact us at 702.871.0302 to discuss your bulk ordering needs. Certain restrictions may apply.

 

Frequently Asked Questions

​

We are a small company, technically 3.5 people and we all wear multiple hats until we can expand and hire more people.  Each of us helps in many sales roles, in the shop, emptying delivery trucks, doing follow up on orders with both vendors and customers alike.  At the very worst case we may not get to every call/email until the end of the day, if not throughout it.  You are not being ignored, we have in recent months have been making not only many changes to change with our industry but our work loads have doubled in many aspects and we were already short handed. We apologize, but this keeps us focused in the shop and chasing down products and orders.

​

​

Q: When will my order ship?

A: We are a smaller spaced shop at this time and in order to keep costs down at this time, we do not stock fabricated products.  Products are "Made-To-Order".  That said, we typically have lead times associated with specific products and we are slowly trying to shave those down.  We do our best to get things out the door as possible. IF you have placed an order on our webstore, you will receive an email with tracking when your order ships on top of some updates or collections of shipping/freight quotes, further followed by an email with tracking.

Q: Where is my tracking info?

A: When your order ships, you will receive shipping confirmation email that will include a tracking number with a link to the carriers official website(s).  Alternatively, you can also join our members section and find this information on file with your information you have on file with us and view tracking from there.

Q: How much is shipping?

A: If you been shopping with us for any length of time you might remember when our website hosting company did away with supporting private carriers real-time shipping .API's and since we have had to pull manual quotes for all orders requiring shipping.  We certainly apologize but we are working on addressing this issue ass quickly as we can.

Q: It said Free-Shipping/TBD/Manual .API needed - Any item that we can ship for free is designated on the those specific product pages.  Additionally, every product page and the cart system has an animated "POP-UP" that cannot be blocked by your browser, it's a function of the site, and in the cart itself; you have to [X] out of it to continue your purchase(s).  PLEASE READ everything pertaining to your order when making it, there is a reason why the information exists to guide you through our process.

Q: Do you take back orders?

A: No, we do not.  We may however have options for Pre-orders for a few items. Please contact our Support team for information on possible future restocks.

Q: Do you have a catalog?

A: We do not have a print catalog at this time, but all of our current merchandise can be found on our website.  Because our inventory changes constantly, our website provides the most up to date and accurate reflection of what is actually in stock.

Q: Do you offer price adjustments if an item is marked down after my purchase?

A: No, unfortunately within our industry it is unknown when a supplier may offer potential savings to us that we can pass on to our patrons.  We try to keep people aware of possible savings opportunities with our sales and updates from our subscriptions list.  Special items marked down; promotional discounts, clearance items, open box, or last pieces do not often qualify for sales price adjustment.

Q: I tried to check out and received an error notifying me that an item in my cart is sold out. What happened?

A: We are sorry you were unable to complete your order. Placing an item in your shopping cart does not guarantee your ability to purchase the item. You must successfully complete the entire checkout process, which includes our system issuing you a sales order number and obtaining a proper payment authorization. If the item is sold out before these two steps are complete you will receive an error message informing you that the item is no longer available, and that you should remove it from your cart and consider adding it to your wish-list in your members only section..

​

​

Q: What is your deposit policy for C.O.R.E. classes?

A: For some C.O.R.E. classes, we offer the opportunity to attend our classes in two ways: 1) you may either purchase a spot for the class in full and receive a committed seat in the course, or 2) Join one of our FREE classes and RSVP before the 30 day cutoff

A Deposits may be placed two months prior to the starting date of the course or paid in full 30 days before start of course date.  The final or single payment is due at the one month prior to the starting date of the course. Failure to complete final payment will result in a forfeiture of your seat. Forfeited deposits/no shows will not be refunded.

​

​